Job Description

The CSC ServiceWorks Story:

The CSC ServiceWorks Story

CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.

Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.

At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.

Overview:

Primarily responsible for developing mobile app, web app, and email marketing campaign designs to support CSC’s laundry apps for use by consumers to purchase laundry services, access online customer service/account management, and shop in our marketplace .

Key Job Responsibilities:

• Design user flows to support Product features across mobile and web grounded in Human Centered Design
• Design screens for our Mobile App and Customer Service Portal
• Create, update, and manage a library of reuseable UI components
• Lead the creation of UX flows for new product features with Product Owner
• Support Product Owner in communicating requirements and designs to the Engineering team
• Work closely with Product and Engineering leadership to shape product vision
• Participate in and synthesize user research to validate design decisions
• Design marketing email templates and hand-off to Engineering team
• Other duties as assigned

Benefits & Perks:

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance 
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance, and more! 
• Education Reimbursement Program
• Paid employee Referral program

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

What we’re looking for:

Required Education & Experience:

• Bachelor’s degree in a related field and 4-7 years of related experience

Required Knowledge, Skills, and Abilities:

• Proficient or expert in Figma, User Testing Practices, and UX / HCD Principles
• Comfortable with Jira, Confluence, and Agile software development processes
• Experience working with Mobile and Web teams leveraging React Native with an understanding of mobile app best practices
• Strong collaboration skills across Product, Engineering, and other Business stakeholders
• Able to complete User Experience Research and create UX Flows

• Ability to apply principles of logical and design thinking to a wide range of intellectual and practical problems
• Ability to self-pace and work remotely in a minimally supervised environment.
• Works with tight deadlines and has the ability to pivot quickly and adapt to changes and directives

Physical Requirements:

• Long periods of sitting
• Telephone and computer work 

Job Tags

Minimum wage, Full time, Temporary work, Local area, Remote work, Flexible hours,

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